OmniX 3.0 is live | Explore native WhatsApp & Shopify sync

The modern CRM for omnichannel communication

Unify WhatsApp, Instagram, Email, and Live Chat into one high-velocity team workspace. Built for modern sales, support, and e-commerce teams.

No credit card required • Instant onboarding • Official Meta Cloud API partner

Live Channels: 5 Active
Unified Inbox (14) Filter: Open
RK
Rahul Kapoor WhatsApp
Can I get the quote for the Enterprise plan?
1m
SM
Sara Miller Instagram
Where is my order #10892?
4m
DL
David Liu Email
Security documentation inquiry
12m
RK
Rahul Kapoor
+91 98200 XXXXX • Assigned to Ananya
Open Deal: $4,800
Hi there! We are currently evaluating OmniX for our 15-member sales team. Can I get a tailored quote and trial?
11:02 AM via WhatsApp
✨ OmniX AI Copilot Draft High Intent

"Hi Rahul! Absolutely. For 15 seats with custom WhatsApp routing, our Scale Plan with onboarding fits perfectly. I've enabled your trial and attached the deck."

Use AI suggested response...

Connect every customer touchpoint into one unified engine

💬
WhatsApp
Meta Cloud API
📸
Instagram
Direct Messages
✉️
Email Sync
SMTP / IMAP
🛍️
Shopify
Orders & Carts
🌐
Live Chat
Web Widget
⚡
Webhooks
REST APIs

Core Platform Pillars

Everything you need to orchestrate customer operations

OmniX replaces disjointed point solutions with a unified workspace built for real speed, clarity, and control.

Omnichannel Shared Inbox

Bring WhatsApp, Instagram DMs, Facebook, Email, and Live Chat into a single synchronized team inbox. Prevent collision, assign agents, and respond in seconds.

  • ✓ Real-time collision detection & agent presence
  • ✓ Internal notes & mention collaborators
  • ✓ Fast keyboard shortcuts & canned responses
Learn more about Shared Inbox

Workflow Automation

Build powerful multi-step automated workflows with zero coding. Route conversations by department, set SLA timers, and trigger automatic out-of-office replies.

  • ✓ Visual trigger, condition, and action builder
  • ✓ Auto-assignment based on skills or round-robin
  • ✓ SLA breach warnings & automated escalation
Learn more about Automation

Customer 360° Management

Never ask a customer to repeat themselves. See full conversation history across all channels, orders, lifetime value, and custom properties right beside every chat.

  • ✓ Unified contact identity across phone & email
  • ✓ Custom fields, tags, and audience segments
  • ✓ E-commerce order timeline & purchase history
Learn more about Customer Management

Analytics & SLA Insights

Monitor team throughput, first-response time (FRT), resolution speed, and peak channel hours. Make operational decisions backed by real-time data.

  • ✓ Real-time agent leaderboard & metrics
  • ✓ Channel breakdown & message volume trends
  • ✓ Exportable SLA and compliance reports
Learn more about Analytics

Tailored for your team

Built to solve the specific bottlenecks of modern teams

Real Business Impact

Measurable performance gains from day one

4.2x
Faster Response Time

Average first-response dropped from 18m to under 4m.

68%
Routine Inquiries Handled

Automated triage resolves common queries without agent load.

32%
Cart Recovery Rate

Recover abandoned carts with automated WhatsApp follow-ups.

99.9%
Platform Uptime

High-availability cloud infrastructure with enterprise reliability.

Transparent Pricing

Simple plans that scale with your customer volume

All plans include core omnichannel inbox, unlimited contacts, and 14-day free trial.

Pay as You Go

Custom / tailored volume
  • 1 Team Agents included
  • WhatsApp Business API Integration
  • WhatsApp Cloud API Setup
  • Customer Query Handling
  • FAQ / Knowledge Base Integration
  • Lead Capture
  • WhatsApp Template Setup
  • Basic Dashboard
  • Conversation History
  • Basic Support
Contact Sales & Enterprise Demo
Most Popular

Starter

Perfect for solo entrepreneurs and small teams who want to test

₹2,499 / month
  • 2 Team Agents included
  • Advanced AI Responses
  • Lead Qualification
  • Automated Follow-ups
  • Appointment / Booking Automation
  • Customer Data Collection
  • Custom Conversation Flows
  • WhatsApp Template Management
  • Human Handover
  • Agent Routing
  • Basic Analytics & Reports
Start Free 14-Day Trial
Most Popular

Growth

For growing businesses that need all channels and advanced automation.

₹3,499 / month
  • 5 Team Agents included
  • Unlimited AI Replies/month
  • Multi-Agent Routing
  • Sales AI Agent
  • Customer Support AI Agent
  • Booking AI Agent
  • Advanced Workflow Automation
  • Custom Business Rules
  • CRM Integration
  • Third-Party API Integration
  • Automated Notifications
  • Campaign Automation
  • Advanced Analytics
  • Custom Dashboard
  • Priority Support
Start Free 14-Day Trial
⚡ Interactive Cost Estimator

Calculate your exact custom stack

Tune team seats, AI agents, and marketplace apps to see your real monthly or annual investment.

1 Agents
1 seat 10 20 30+ (Enterprise)

Plan includes 1 agents. Extra seats are ₹1,000/agent/month.

0 AI Agents
0 (Human only) 2 Bots 5 Bots 10 Bots

Custom AI Agents trained on your knowledge base, catalog & FAQ at ₹1,000/agent/month.

Select modular apps for your workflow. Credits are billed at 10 Credits = ₹1.00.

Billing Cycle
Estimated Investment
₹999 / month
Cost Breakdown:
Starter Plan: ₹999
Extra Team Seats (0): ₹0
AI Agents (0): ₹0
Connected Apps (0):
0 Credits
₹0
Start 14-Day Free Trial
No credit card required • Instant setup • Cancel anytime
Fast 5-minute setup • No credit card required

Unify your customer communication today

Join fast-growing sales and support teams managing WhatsApp, Instagram, Email, and Live Chat from one unified CRM workspace.

Full access during trial
Official Meta WhatsApp API
Cancel anytime in 1 click