Find step-by-step onboarding walkthroughs, API documentation, developer guides, and answers to frequently asked questions.
Set up your workspace, connect your first WhatsApp number, invite team members, and configure default assignment rules in under 10 minutes.
Pre-built recipes for abandoned cart recovery, out-of-office autoreponders, VIP customer routing, and post-purchase surveys.
Comprehensive REST API endpoints for syncing contacts, sending programmatic messages, and listening to conversation webhooks.
You can connect directly using Meta's official Cloud API through OmniX. Our onboarding wizard guides you through the 3-minute Meta embedded signup process.
Yes! That is one of the core strengths of OmniX. Unlimited agents can log in simultaneously, view incoming messages, claim tickets, and reply without any collision.
OmniX connects via Shopify's official app ecosystem. It automatically matches customer phone numbers and emails to display live cart contents, order history, and fulfillment status in the chat sidebar.
You can choose any plan that fits your team's volume. If you decide not to subscribe, your data remains secure and you will not be charged automatically.
Join fast-growing sales and support teams managing WhatsApp, Instagram, Email, and Live Chat from one unified CRM workspace.
