Eliminate ticket clutter and disconnected silos. OmniX unifies your multi-channel support operations, protects SLAs, and empowers agents with instant AI context.
Define strict resolution SLAs by customer tier. Get real-time breach notifications before tickets exceed commitments.
Auto-suggest replies based on internal documentation, past resolutions, and product manuals to resolve 60%+ of queries in one click.
Trigger one-tap satisfaction surveys on WhatsApp and chat right after closing a ticket to gauge customer happiness in real time.
Give your support team the superpower of speed and full context.
