No more fragmented spreadsheets or missing customer history. OmniX connects identity, past conversations, orders, and tags right in your agents' workspace.
Automatically link phone numbers, email addresses, and social handles under a single customer record. When a user contacts you via WhatsApp after emailing last week, your team sees the full history.
Tailor contact profiles with custom fields: subscription plan, contract renewal date, preferred language, or lifetime value. Use these fields to build targeted broadcast lists and automated routing.
Centralize your customer data and turn every conversation into revenue.
