Free your agents from manual triage and repetitive answers. Create smart triggers, automated assignments, and multi-step customer journeys with no code.
Trigger actions when a conversation is created, a specific keyword is mentioned, an agent is idle, or when customer properties match specific criteria.
Set clear SLA targets for First Response Time and Resolution Time. Automatically reassign idle tickets to active agents and notify managers before breaches happen.
Eliminate manual routing and deliver lightning-fast response times.
